Modernizing Financial Operations for Long-Term Success: A Case Study

A $15M retail energy supplier approached Frazier & Deeter with a pressing need to modernize its financial operations. The company had been relying on outdated bookkeeping systems and manual processes, creating inefficiencies that slowed down operations. With multiple locations and increasing operational complexity, the need for a more integrated and efficient approach to financial management was apparent.
Challenges
The company faced several key challenges:
- The company recently changed its sales tracking software, but their bookkeeping system was outdated and didn’t integrate with the new software.
- Resistance to technology upgrades had resulted in inefficient processes and an over-reliance on manual work.
- With multiple locations, they needed better financial visibility and efficiency.
FD’s Approach
FD conducted a thorough assessment of the company’s financial operations to identify areas for improvement. The goal was clear: streamline processes, eliminate manual inefficiencies and enhance financial accuracy.
We began by transitioning the company’s bookkeeping system to a more modern and integrated solution, ensuring seamless communication with the company’s new sales tracking system. This shift not only improved data accuracy but also eliminated the need for redundant data entry.
A major breakthrough came with the implementation of an automated billing system. Previously, a full workday each week was spent printing checks, but by introducing automation, FD eliminated this manual workload, allowing the company to allocate resources more strategically. Additionally, optimized month-end close procedures further reduced inefficiencies, ensuring timely and accurate financial reporting.
Throughout the engagement, FD maintained close communication with the client, providing regular updates and addressing any concerns to ensure a smooth transition.
The Outcome
By modernizing financial operations, the company achieved significant efficiency gains:
- Time Savings: The elimination of manual check printing freed up an entire workday per week.
- Seamless Integration: The transition to QuickBooks improved compatibility with the company’s sales tracking system, enhancing overall financial visibility.
- Increased Accuracy: Automated processes reduced the risk of errors, improving reporting quality and cash flow management.
- Scalability: With streamlined workflows and modernized accounting systems, the company is now better positioned to grow and adapt to industry changes.
These advancements have not only addressed immediate operational challenges but have also established a strong financial foundation for the company’s long-term success.
Next Steps
Looking to streamline your accounting processes? Contact Frazier & Deeter’s Outsourced Accounting Services team to learn how we can help.
Contributors
Courtney Mishoe, Partner
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